Privacy Policy for LuminaPDF

Effective Date: June 10, 2026

Last Updated: June 10, 2026

LuminaPDF ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application, mobile application, and related services (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service depends on the content and features you use, and includes:

Personal Data

Personally identifiable information, such as your name, email address, and billing information, that you voluntarily give to us when you choose to participate in various activities related to the Service, such as:

  • Creating an account or purchasing a premium subscription.

  • Contacting customer support or sending feedback.

File and Content Data

LuminaPDF is designed to process your documents.

  • Local Processing: By default, files opened, edited, or viewed in LuminaPDF are processed locally on your device and are not uploaded to our servers.

  • Cloud Features: If you explicitly use our cloud-based features (such as cloud storage integration, file sharing, or AI-assisted summarizing), your files will be securely transmitted to our servers to perform the requested function.

Derivative and Usage Data

Information our servers automatically collect when you access the Service, such as:

  • Application crash logs and performance metrics.

  • Your device type, operating system version, and unique device identifiers.

  • Anonymized telemetry regarding which features are used most frequently (to help us improve the app).

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your user account and premium subscriptions.

  • Process payments and prevent fraudulent transactions.

  • Provide, operate, and maintain the functionality of the PDF editor.

  • Respond to product support requests and improve customer service.

  • Analyze usage patterns to troubleshoot bugs and optimize application performance.

  • Send you administrative information, such as updates to our terms, conditions, and policies.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal data with third parties. We may share information we have collected about you in certain situations:

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing (e.g., Stripe, PayPal), data analysis, email delivery, hosting services, and customer service. These providers are bound by strict confidentiality agreements.

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Business Transfers

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, your information may be transferred to the successor entity.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. Your documents transmitted for cloud processing are encrypted both in transit (SSL/TLS) and at rest.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. Any files uploaded to our servers for temporary processing (e.g., an online file conversion) are permanently deleted from our servers automatically within 24 hours.

6. Your Privacy Rights (GDPR / CCPA)

Depending on your location, you may have certain rights regarding your personal data, including:

  • The Right to Access: You have the right to request copies of your personal data.

  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.

  • The Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your personal data under certain conditions.

  • The Right to Opt-Out: You can opt-out of anonymized telemetry tracking at any time via the application's Settings menu.

To exercise any of these rights, please contact us using the information provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

  • Email: carsonbett488@gmail.com